SMS/Text Messaging Terms and Conditions

Renew Dental Studio offers text messaging programs to provide patients and prospective patients with appointment reminders, appointment confirmations, billing notifications, account updates, appointment availability notices, and promotional offers based on your preferences. By opting in, you agree to the following terms and conditions.

The following details apply to our text messaging program:

• Program name: Renew Dental Studio Text Alerts
• Program provider: Renew Dental Studio
• Message types: Appointment reminders, appointment confirmations, billing notifications, account updates, appointment availability notices, and promotional offers
• Message frequency: Message frequency varies based on your appointment activity and communication preferences
• Cost: Message and data rates may apply. Check with your wireless carrier for details about your messaging plan.

By providing your mobile phone number and agreeing to receive text messages from Renew Dental Studio, you consent to receive recurring automated text messages at the number provided, including promotional messages. Consent is not a condition of any purchase or service.

You may opt in to our text messaging program through any of the following methods:

• Providing your mobile number and checking the SMS consent box during patient registration (in-office paper form or online)
• Responding to an opt-in prompt with the keyword START

After opting in through any method, you will receive a confirmation message. You must reply to confirm your enrollment to begin receiving messages. This program includes promotional content, so express written consent is required.

Upon opting in, you will receive the following confirmation: "Welcome to Renew Dental Studio Text Alerts! You will receive appointment reminders, billing notices, account updates, and promotional offers. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel."

If you need assistance with our text messaging program:

• Text HELP: Reply HELP to any message from us
• Call us: +1 (303) 565-5500
• Email: [email protected]
• Visit us: 26 W Dry Creek Cir Ste 430, Littleton, CO 80120

When you text HELP, you will receive: "Renew Dental Studio Text Alerts: For help, contact us at (303) 565-5500 or [email protected]. Visit renewdentalstudio.com for more info. Msg & data rates may apply. Message frequency varies. Text STOP to cancel."

You may opt out of our text messaging program at any time.

To stop receiving text messages, reply STOP to any message from Renew Dental Studio. You may also text STOP, UNSUBSCRIBE, END, QUIT, or CANCEL.

When you text STOP, you will receive a final confirmation: "You have been unsubscribed from Renew Dental Studio Text Alerts. No more messages will be sent. Reply HELP for help or call (303) 565-5500."

After opting out:

• You will not receive any further text messages from this program
• Your opt-out will be processed immediately
• You may opt back in at any time by texting START
• Opting out of text messages does not affect your dental care or services

Message and data rates may apply to messages sent and received in connection with this program, depending on your wireless carrier and plan. You are responsible for any charges associated with text messaging from your wireless carrier. Contact your wireless carrier for pricing details.

Your privacy is important to us. Please review our Messaging Privacy Policy at /messaging-privacy-policy for details on how we collect, use, and protect your information.

• We will not sell, share, or distribute your mobile number or opt-in information to third parties for marketing or promotional purposes
• All text messaging originator opt-in data and consent will not be shared with any third parties

Carriers (including but not limited to T-Mobile, AT&T, Verizon, and others) are not liable for any delayed or undelivered messages. Delivery of messages is subject to effective transmission from your wireless carrier and their policies.

Our text messaging service is available on major wireless carriers. Coverage is not available in all areas. Service may not be compatible with all wireless devices or carriers.

The following general terms apply to our text messaging program:

• We reserve the right to modify or discontinue the text messaging program at any time, with or without notice
• We may modify these terms and conditions at any time; changes will be posted on our website
• Continued participation after changes constitutes acceptance of the modified terms
• Our text messages are intended for the person who opted in; do not forward opt-in consent on behalf of another person
• You represent that you are the account holder or authorized user of the mobile number provided
• We will not send messages that require age verification